How to Find the Right Water Damage Restoration Company When Your Home is Flooded

3/23/2021 (Permalink)

Since most people haven’t researched and chosen a water restoration company prior to having a disaster, the decision is often made while in the midst of an emergency situation.

Most of our emergency water damage customers learn about our company in a few ways.

1. A Personal Recommendation. As stressful as it can be to have your home flooded, having a friend or family member recommend a company that they’ve used can make your situation a bit easier. At SERVPRO of Southbury/Torrington we get a lot of our jobs from personal recommendations. We work hard to make each and every customer satisfied and, in turn, our customers often recommend us to others. 
2. An Insurance Agent. The first person who you will most likely talk to when you have flooding is your homeowner’s insurance agent. They are the perfect person to ask for a recommendation - they have more experience with water damage restoration companies than anyone else you’ll find! They know which companies are reliable and professional and they hear all of the complaints as well. Asking your agent for a referral is a smart move if you want to have a positive experience.
3. An Internet Search. In today’s world, we have access to much more information about a company than we did back in the days of the yellow book. Most restoration companies have a website, Facebook page and online reviews that you can use to make your decision. 

Water damage in your home is stressful but choosing a restoration company doesn’t have to be.

SERVPRO of Southbury/Torrington is highly recommended in the Hartford County area because of our highly trained professionals who go above and beyond to help our customers.